Terms of service

Terms of Service

Overview

This website is operated by Fright & Fetch. Throughout the site, the terms “we,” “us,” and “our” refer to Fright & Fetch.

By visiting our website and/or purchasing something from us, you agree to these Terms of Service and all other policies referenced on our website.

Online Store Terms

By using this website, you represent that you are legally permitted to enter into transactions in your jurisdiction.

You may not use our products or website for any unlawful or unauthorized purpose.

Products and Services

We make every reasonable effort to display our products, colors, descriptions, sizing information, and images as accurately as possible.

Actual product colors and appearance may vary slightly depending on lighting, photography, screen settings, and manufacturing variations.

We reserve the right to modify or discontinue products, prices, promotions, or availability at any time without prior notice.

Sizing

Customers are responsible for reviewing the provided size information and measuring their pet before ordering.

Sizing may vary between products. Please refer to the size guide provided on the applicable product page before completing your purchase.

Returns related to incorrect size selection are subject to our Return & Refund Policy.

Orders

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving suspected fraud, pricing errors, product availability issues, or inaccurate customer information.

If we cancel an order after payment has been received, an appropriate refund will be issued.

Pricing and Payments

Prices are displayed in U.S. dollars unless otherwise indicated.

We reserve the right to correct pricing, product description, or other errors that may occur on the website.

Payments are processed through the payment methods available during checkout.

Shipping and Delivery

Processing and delivery estimates are provided for convenience and are not guaranteed delivery dates.

Shipping times may be affected by carriers, holidays, weather, high seasonal demand, or other circumstances outside our reasonable control.

Please review our Shipping Policy for additional information.

Returns and Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Seasonal or Halloween products that have been worn, used, washed, altered, or damaged after delivery may not qualify for return.

Intellectual Property

Content appearing on the Fright & Fetch website, including our branding, written content, graphics, and other original materials, may not be copied, reproduced, distributed, or commercially exploited without permission, except where otherwise permitted by law.

Third-Party Services

Certain services available through our store may be provided by third parties, including payment processors, shipping providers, and e-commerce technology providers.

We are not responsible for disruptions or failures caused solely by third-party services outside our reasonable control.

Limitation of Liability

To the fullest extent permitted by applicable law, Fright & Fetch will not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.